Guide to long-term care
“Wiä bitte… ?” – A guide to helping people with hearing impairments in long-term outpatient care
Type of project: Exploratory Research
Disability concerned: Hearing disability
Topics: Autonomy, Services and communication, Health
Status: Completed
The aim of the project was to draw up practical recommendations for managing hearing impairment in long-term outpatient care. The printed guide will be sent to all long-stay institutions, including partners in the field, training institutions and home help and care services.
To date, there are no evidence-based guidelines for long-term ambulatory care that refer to the Convention on the Rights of Persons with Disabilities (CRPD). Recommendations, particularly for carers and helpers in long-term care, could help to adapt appropriately to people with hearing impairments and enhance the mental health of people with hearing impairments.
A guide has been drawn up, based on the principles of the CRPD for long-term care and incorporating the results of current studies on the subject, to serve as a basis for developing a conversational agent for long-term care and, at the same time, as the basis for carrying out an intervention study with Innosuisse.
On the basis of a literature review, current studies on the subject were reviewed and supplemented. The gradual model of dynamic resilience/resistance based on communication, KoRes for short (Händler-Schuster et al., 2021, 2023a/b/c), was used as the basis for processing. The second stage consists of an analysis of existing, entirely anonymous data from more than 40 interviews on the subject.
The people concerned were involved as part of the Stammtisch of the Caring Communities Schweiz network. Collaboration with institutions and specialists is being used to validate the guide. The results should serve as a basis for other projects, ideally for an Innosuisse application.
The results of the guide have been discussed with international partners with a view to establishing cooperation.
The results of the guide will be prepared in the form of a peer review article involving all those concerned. This work paves the way for a larger project, e.g. follow-up projects may lead to a digital-based training programme for nursing staff in long-term care, as an idea for an Innosuisse application.
